Returns & Exchanges
At Ars Arma, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, unwashed items in their original packaging. We strive to ensure every piece meets your expectations for style and durability.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original box and include all tags. Print and attach the prepaid shipping label provided via email.
- 3.Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our warehouse.
- 4.Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship your new exchange within 5-7 business days.
